Testimonials for Nova Basement Systems

"Nova did our basement waterproofing years ago.  We knew we wanted to do the crawlspace and we of course went back to Nova.  Nick was knowledgeable and upfront.  We enjoyed working with him.  He is an asset to your company.  Also, the staff was always professional and kind on the phone.  Next , is our basement floor.  We will call when we are ready.  The two crawlspaces look amazing!"

"Great customer service.  Employees were clean and professional.  The did good work and left the site clean."

"Workers were considerate, courteous, and treated our house as their own.  Went out of their way to accomodate some unique obstacles."  

"Workers did an excellent job and quality work. They kept me updated during the entire process and finished in a timely manner, considering the amount of work." 

"Knowledgeable sales person (Niles) and quality products." 

"Cameron, Nathan, and Brian were my team.  Cameron let me know what they were going to do everyday.  He would call me each day when they left.  They cleaned up each day. Niles Goodman was very easy to work with.  He explained what would be done."

"Thank you for your excellent service.  Everyone we worked with were very-very professional.  We had two other ocmpanies out.  Nova's sales person went into detailed informationon what was needed and and no he did not try to sell us anything we did not need.  Your sales rep is why we chose Nova.  Thank you." 

"Nova was much better than the competitor I contacted!!  I chose Nova because there would be minimal damage to my drywall, and because of CHRIS YOUNG!"

"You did my residential basement years ago.  When we needed help at Keller & Keller, of course, I called you.  Your service, office staff, and crew are always so friendly and any issues are addressed right away."

"Niles Goodman did was fantastic.  If I weren't retired I'd hire him from you if possible.  He was so thorough and knowledgeable."

"We are beyond pleased with Nova from the office staff to the crew, everyone was very friendly and professional.  I would gladly use Nova again and suggest them to anyone with basement issues."

"I am very impressed with all the personnel and offering.  Mike was was excellent and explained everything, and he also came back after the install to do a recheck.  All the installers were very friendly, clean, and professional.  I was recommended by my home inspector and was impressed with the website information and the founder's credentials."

"From the 1st call to the completion of the job, was above my expectations.  Chris Young was very professional and knowledgeable.  Installation crew were hard workers, professional, helpful when answering all my questions.  The office staff were very  caring and willing to help.  I chose Nova because the knowledge of the issues we had and how to rectify the issues."

"Excellent service.  Knowledgeable, and friendly...our service representative was confident and explained what he was doing."

"I really liked that you did not use pressure tactics."