Testimonials for Nova Basement Systems

"Cameron was very polite and thorough."

"Professional and excellent service." 

"Nova did my sister's basement and she was very satisfied with the results.  The installation crew took time to explain to me, whenever I asked questions.  They were very polite and knowledgeable.  It was an enjoyable business deal.  Thank you."

When asked why this customer chose our company she stated, "The price was good and I felt confident that you would do a good job.  We are very pleased with your work and the customer service was great!  John kept me updated on the progress and was very helpful.  Phil was very friendly, and I appreciated his confirmation call."

"You and your crew are are "top of the line", couldn't be better.  They were polite and neat in their work.  A joy to have helping us in our basement.  They even cleaned up the basement and garage floor by sweeping up stones.  Truck crew number 10, is number "one" in our minds." 

"The best in the business."

Nova did a very good sales presentation.  The installation crew did great work, I am happy with everything.  I received a $10,000 estimate from a company that wanted to backhoe around my entire house.  So, I put off my water leak problem until I heard about Nova."

"The crew showed up on time and worked continuously, yet took the time to explain to me any questions I had about what they were doing.  They worked hard andd were very friendly.  After completing the job they cleaned up everything.  They worked on the job as if they were doing their own home.  There were some areas where they could have taken short cuts, but they did not, they did more than I expected."

"Wonderful followups to test flood control after installation, it was excellent customer service."

"I received favorable referrals from several friends regarding your work. Your crew members were all very pleasant, knowledgeable and professional." 

"Timely, courteous, and explained process to us.  The best part was that is rained heavily after the injection and NO LEAKS!!  Thank you!!  I know the Drave's from a Fenker's purcahse, and I trust them too!!" 

"Kyle and Trevor, good kids!"

"Very polite and considerate.  They answered all my questions when asked and they kept me informed."

"The installation crew was awesome.  They kept me up to date on progress and brought any concerns to my attention right away.  The work looked great and they went the extra mile to hang wires and boxes that were on the floor." 

"Very pleased with the work that was done."