Testimonials for Nova Basement Systems

"Work crew was very professional and friendly.  The clean up was excellent."

" Mike and his crew did a fantastic job.  They all represented Nova very well.  I will definitely refer you to other people."

"This is our second house using Nova.  100% would us them again."

"Josh has been a joy to work with; always there and meticulous in his work.  Also, the original team that installed the WaterGuard system did a great job."

"Overall work performed was EXCELLENT!  No more leaks!! Cameron Goedeck performed work in our basement and did an excellent job explaining the process and doing the work.  Cameron was a very pleasant young man to work with.  He was very knowledgeable about your product and the process.  He answered all the questions that I had very quickly and without hesitation.  THis made me feel confidant that I would get quality work done.  I love it when I get answers to my questions.  I also liked the fact that he didn't answer with "I'll get back to you on that."  He was a very nice young man who cleaned up after the work was done.  This showed me that he took pride in his job.  Thank you for solving my basement problems.  I look forward to calling on you for any future problems."

"As always. I am very pleased with the professionalism and concern your people exhibit in doing a good job." 

"The service was exceptional.  The technicians were effient and very professional.  Clearly they were focussed on doing quality work and customer service.  They were always on time for every appointment." 

"I am very happy with the whole process.  Niles explained everything they would be doing.  Jason did a great job along with his crew.  The concrete guy was great and also very considerate." 

"Josh has serviced our home a number of times. We appreciate his professional manner and knowledge. He listens to what "You" want or are looking for and adjusts his thinking to accomplish the task in a cost effective and efficient manner. He keeps you abreast of his progress and consults with you any changes that may be necessary. He works hard to do a good job and on the schedule he had sat. I would give him a five star rating! His work attitude is awesome! I certainly want him back at my house the next time I need something done."

Awesome is what the men were just wonderful. I was really impressed when they took the broken concrete away. Thank you. The job was so neat it was like they never came. Can't thank you enough.

"The basement is cleaner than before you started.  Now, I like rain and thunderstorms again. The guys were professional, and all around a great group of guys. Your whole organization from sales to office, were just a pleasure to work with." 

"Dave, our serviceman was very polite, and arrived when he said he would.  Plus, he like our dog, which is VERY important to us."

"We have had previous repairs done by Nova, we would not even consider calling anyone else."

"Installation crew was great, friendly, professional, and the hardest workers I have ever seen.  My back hurt from watching them.  

"We met with three different companies about our basement issue.  Your process was far superior and your entire team was excellent to work with.  Well done!"