Testimonials for Nova Basement Systems

"You were local, very patient with me and not pushy, and came in at the cheapest."

"Your crew was outstanding!  From the very first visit.  Chris was kind, patient, understanding, and professional.  Josh did the initial visit and Kyle did the follow up visit.  Both were on time, professional, and did a great job.  The office staff was also very helpful and accommodating."

"Cameron is a very nice young man, very polite.  He did a great job.  He made sure I understood what work was to be done and reviewed the job afterwards."

"The installation worker was excellent.  He took the time to explain and was very knowledgeable and helpful.  I have used Nova in the past and have been very happy with the work done." 

A crawlspace job I wanted done!!  Thanks Dave Naughton.  Everything went very good.  The crew was great, hardworking group Spencer, Bryan, and James. Job Complete!"

"Cameron exhibited a high standard of work as well as the appreciation of protecting our house and me from Covid 19 exposure.  Chris was just as professional and thorough when he came to assess the problems."

"Thank you for helping our house become more livable.  My wife has not had to use her inhaler in a week.  The moment I met Chris Young for the first time, a couple of years ago, I knew he would help me and my family with any of our needs.  And the positive words he spoke of Nova made us feel safe with our decision."

Nova has been fabulous to work with from the beginning when Chris Young came out to do our estimate to James Kane and his crew coming out to do the job. James and his crew weren't just punctual, they were EARLY! The work they do isn't easy but they were always friendly, kind and professional. James is very knowledgeable and doesn't mind being asked questions. You wouldn't know anything had been done in our yard if you didn't go look for it! Should we need anything else done, I will be requesting James and his crew. Thank you Nova for everything!

"The crew was very polite.  They were very informative and the work was explained to me so I could understand it.  Everything was done as explained.  There were no surprises or pressure to buy more.  Also, no scare tactics, and I appreciate that.  I highly recommend you."

"The entire process was very professional.  It was an expensive investment, but necessary to maintenance.  Every employee seemed to understand that and gave the best care.  I am very pleased with all aspects of the work. "

"Great followup.  We had questions and concerns about the system installed.  Very good customer service."

"Asked people on Facebook who was the best and your name was reffered the most."

"Very professional all around! Nova was the first company and Chris the sales guy was great.  Chris and I hit it off from the start."

"I can't tell you how happy I am with the basement.  I have seen other Michigan Basement upgrades, and this is so much better.  In addition to the house being obviously more stable, the house doesn't shake when a train passes.  It wasn't until the job was complete that I really understood the magnitude of the disaster that was averted.  I was lucky to call when I did.  You people are great.  Thank you."

“ I would recommend Nova to all of my friends. You have done everything you said you would do and continue to live up to your promises."