Testimonials for Nova Basement Systems

"All of your employees were courteous, prompt, and efficient. Niles Goodman made a convincing sales presentation.  The price was lower than a different out-of-state company."  

"Cameron exhibited a high standard of work as well as the appreciation of protecting our house and me from Covid 19 exposure.  Chris was just as professional and thorough when he came to assess the problems."

"Great customer service.  Employees were clean and professional.  The did good work and left the site clean."

"Excellent professionalism and customer service in all interactions. I am very pleased with the work!"

"Timely, courteous, and explained process to us.  The best part was that is rained heavily after the injection and NO LEAKS!!  Thank you!!  I know the Drave's from a Fenker's purcahse, and I trust them too!!" 

"Kyle and Trevor, good kids!"

"Overall work performed was EXCELLENT!  No more leaks!! Cameron Goedeck performed work in our basement and did an excellent job explaining the process and doing the work.  Cameron was a very pleasant young man to work with.  He was very knowledgeable about your product and the process.  He answered all the questions that I had very quickly and without hesitation.  THis made me feel confidant that I would get quality work done.  I love it when I get answers to my questions.  I also liked the fact that he didn't answer with "I'll get back to you on that."  He was a very nice young man who cleaned up after the work was done.  This showed me that he took pride in his job.  Thank you for solving my basement problems.  I look forward to calling on you for any future problems."

"The service was exceptional.  The technicians were effient and very professional.  Clearly they were focussed on doing quality work and customer service.  They were always on time for every appointment." 

"Dave, our serviceman was very polite, and arrived when he said he would.  Plus, he like our dog, which is VERY important to us."

"We have had previous repairs done by Nova, we would not even consider calling anyone else."

"Kyle was excellent!  He went above and beyond for us.  It was a tough spring with all the rain but he got the wall finished so our basement could be finished." 

"Good work, Josh!"

"Kyle Kooyenga did our work. He went above and beyond expectation.  Great job!"

"I got three estimates.  You weren't the lowest but you were the most professional and I felt most confident." 

" I originally chose Nova because of their expert employees and the way they take care of their clients.  Also, your prices are very fair.  I tell all my friends and family to use your company if they need this type of work done.  I have been dealing with your company for many years and have always been more than satisfied.  Your entire staff are professionally, kind and very knowledgeable.  Thank you!"