Testimonials for Nova Basement Systems

"We previously owned a home in Valparaiso that had the basement waterproofed by Nova.  The work held up to all storms, so that was evidence of quality work. Niles, our salesman this time, was very friendly and knowledgeable.  The installation crew were very friendly, knowledgeable, and did a great job with install.  Their cleanup after the job was also great!"

"What made up my mind to go with Nova was that they took the headache away from us with the removal of the drywall and anything else that needed to be moved.  Your guys truly were amazing.  Cameron, Greg, Mike, and Dylan were very kind and respectful.  Great guys, great crew!"

"Nacho and his crew were awesome to work with,, they always let us know what was going on.  It was definitely a good experience."

"From my initial call to the completion of the project your entire staff was fantastic.  The system works beautifully.  The crew that came out was excellent and respectful of our property.  We chose Nova because of the courteous staff and quick response.  You were able to work on my timeline.  Thanks so much."

"Outstanding job, great job! I learned a lot from the crew.  10 Stars!!!"

"Nova was very professional and had an excellent solution for our crawlspace. They were very willing to crawl around in a very tight space, and worked out our town's permit issue.  They did the work on the date they specified within their timeframe.  They were an excellent company to work with.  Thank you so much!!"

"I am totally satisfied."

"Everyone was so nice and on the ball.  I never had to call them.  They were always calling me to set up appointments, if it was to wet. I chose Nova because I felt like it wasn't just a "sale".  I had a good feeling right from the start."

"Your employees are fabulous.  Our first contact was your office staff, they were very nice.  Then, your estimator Phil, was very nice and informative.  Your work crew, Nick and the new employee (Josh Scarborough), did excellent work." 

"Thank you so much for your excellent service.  The crew was awesome.  Dan, Levi, and Dylan were so friendly and worked fast and efficient." 

"Nacho (Ignacio) and his guys were very friendly and did an awesome job!  Very efficient and personable.  Your salesman, Chris, knew his stuff.  He didn't try to push us into booking, he didn't stumble over his words, and was very personable."

"The office staff and the installers were very pleasant.  My neighbor used Nova and my son had straps (Fortress Carbon Fiber Straps) and another relative all had satisfactory service." 

"We chose Nova over other companies because of Niles, and his demeanor as the estimator.  Everyone in my family felt comfortable with him from the beginning.  The crew will make us recommend Nova to others.  Price is part of the job, but if the crew does poor work, price no longer matters.  Great crew-hang onto them!! Awesome experience!!  Niles was great! Phil was great! Ignacio was great! Dakota and Joe were awesome!  The job was run smoothly.  Everyone was above and beyond our expectations as far as being courteous, timely, and professional.  They are true tradesman. Thank-you!!"

"I chose Nova because of the sale reps honesty and not putting any pressure on me.  From the start to finish the experience was great." 

"I picked Nova for several reasons.  First, it was Phil's professionalism and non-pressure approach.  I also read about Nova on Angie's List.  I obtained two other quotes.  Both were higher.  Your crew was great.  They were friendly, hard working, and polite at all times.  I was surprised at how good of a clean up job they did.  I HIGHLY recommend them!!"