Testimonials for Nova Basement Systems

"Your crew was outstanding!  From the very first visit.  Chris was kind, patient, understanding, and professional.  Josh did the initial visit and Kyle did the follow up visit.  Both were on time, professional, and did a great job.  The office staff was also very helpful and accommodating."

"The installation worker was excellent.  He took the time to explain and was very knowledgeable and helpful.  I have used Nova in the past and have been very happy with the work done." 

"Thank you for helping our house become more livable.  My wife has not had to use her inhaler in a week.  The moment I met Chris Young for the first time, a couple of years ago, I knew he would help me and my family with any of our needs.  And the positive words he spoke of Nova made us feel safe with our decision."

Nova has been fabulous to work with from the beginning when Chris Young came out to do our estimate to James Kane and his crew coming out to do the job. James and his crew weren't just punctual, they were EARLY! The work they do isn't easy but they were always friendly, kind and professional. James is very knowledgeable and doesn't mind being asked questions. You wouldn't know anything had been done in our yard if you didn't go look for it! Should we need anything else done, I will be requesting James and his crew. Thank you Nova for everything!

"The crew was very polite.  They were very informative and the work was explained to me so I could understand it.  Everything was done as explained.  There were no surprises or pressure to buy more.  Also, no scare tactics, and I appreciate that.  I highly recommend you."

"Great followup.  We had questions and concerns about the system installed.  Very good customer service."

"Asked people on Facebook who was the best and your name was reffered the most."

"I can't tell you how happy I am with the basement.  I have seen other Michigan Basement upgrades, and this is so much better.  In addition to the house being obviously more stable, the house doesn't shake when a train passes.  It wasn't until the job was complete that I really understood the magnitude of the disaster that was averted.  I was lucky to call when I did.  You people are great.  Thank you."

“ I would recommend Nova to all of my friends. You have done everything you said you would do and continue to live up to your promises." 

"Workers did an excellent job and quality work. They kept me updated during the entire process and finished in a timely manner, considering the amount of work." 

"Knowledgeable sales person (Niles) and quality products." 

"Cameron, Nathan, and Brian were my team.  Cameron let me know what they were going to do everyday.  He would call me each day when they left.  They cleaned up each day. Niles Goodman was very easy to work with.  He explained what would be done."

"Thank you for your excellent service.  Everyone we worked with were very-very professional.  We had two other ocmpanies out.  Nova's sales person went into detailed informationon what was needed and and no he did not try to sell us anything we did not need.  Your sales rep is why we chose Nova.  Thank you." 

"Nova was much better than the competitor I contacted!!  I chose Nova because there would be minimal damage to my drywall, and because of CHRIS YOUNG!"

"You did my residential basement years ago.  When we needed help at Keller & Keller, of course, I called you.  Your service, office staff, and crew are always so friendly and any issues are addressed right away."