Testimonials for Nova Basement Systems

"The clean up process was excellent."

"Everyone was very helpful!! Did a great job!!"

"As usual - NOVA personnel does NOT disappoint!! Today Kyle came out for the annual inspection and cleaning of the system. He was kind, courteous, friendly, soft-spoken, knowledgeable and efficient. Very hard to find these qualities in today's world. Everyone at Nova is extremely kind and courteous. The office help is wonderful, Lynette and Jackie always treat me like like I'm the most important customer. And I will always be grateful to Hollis - who helped me find the solution to an awful situation - namely tons of water in my basement!!. You can't go wrong doing business with this company! I WOULD HIGHLY RECOMEND THEM!!"

The day that the work was done, there were two young men [Austin & Mike E] that did the work.  It was a very hot day.  Yet, they finished the work they had to do.  They really earned the money they made that day!  They were very polite about everything and were able to answer all our questions.  They went above and beyond in helping me balance a statue in the front yard  Thank you!

Awesome is what the men were.  Just wonderful.  I was really impressed when they took the broken concrete away.  Thank you.  The job was so neat it was like they never came.  Can't thank you enough.

Wonderful!  They did a follow up to flood test our system after the installation.  Excellent customer service!  I was referred to Nova from my niece Susy and my sister Penny.  They did work for them too!

Nova Basement Systems rate excellent in my book. I chose Nova because  of their reputation, the realtor recommended them, and the warranty.

From the first call into the office to the installation and clean up, Nova was excellent.  I would hire them again and would recommend them to my friends.

"I was very happy with our experience with your business."

"I saw Nova advertised in a Valpo restaurant, and I prefer to do business within the community. Nova was very prompt and efficient."

"I heard about Nova because of their good reputation and word of mouth.  Their workers were GREAT!  They went beyond what they had to do."

"We have had previous repairs done by Nova, and would not even consider calling anyone else."

"The gentleman that came to our home was outstanding.  He explained things and took the time to point out concerns.  At this time we are extremely happy with our service."

"I really appreciate the assistance I received in arranging to fix the problem for my Aunts basement."

"The crew seemed to do their job very well, and they were very polite.  Phil was wonderful, no pressure but knowledgeable and helpful.  The installation went smoothly, your staff was considerate of our house.  Communication with your office via phone was always cordial and helpful."