Testimonials for Nova Basement Systems

"Professional service with very knowledgeable personnel."

"We are very satisfied with the quick and knowledgeable response and repair with our basement.  Thank you for assisting us."

"We are very satisfied with the quick and knowledgeable response and repair with our basement.  Thank you very much in assisting us."

"I would hire Nova again."

"Very polite and professional.  Clean-up was great!"

"Thank you for your excellent workmanship with our basement project.  We love all of your staff!  Phil and Terresa were very professional, informative, and pleasant.  The three installation crew men did a "superb" job we couldn't have asked for a better (very skilled) group of men!  Also, your personal phone calls and follow-ups were very appreciated and adds a "special touch" towards the customer."  Thank you again for a job "well done" and I would refer your company." 

"Kyle Kooyenga is thorough in work and communication. Respectful, professional, knowledgeable and honest."

"They did a terrific job.  They were a very professional looking crew, and very personable." 

"They did an excellent job."

"Your service man was on time and very professional."

"Your crew was professional during the work and after when cleaning."

"Our first visit with Niles was great.  He explained everything in great detail.  The crew of guys we had here worked very hard together each day." 

"They did a great job." 

"We went with Nova because my daughter and neighbor both have Nova systems."

Most people probably are not overly happy when they find they have to deal with foundation stabilization, basement drainage, or crawlspace cleanup issues, but I just wanted to let you know how pleased I was with the way your team performed on my project from start to finish. Within just a few hours of my initial call, the estimator had looked at my project, explained some different options that we could look at, and prepared a proposal for the scope of work we discussed. He did a good job of explaining the proposal and your company started the project within the time frame as discussed - that is always a good first step toward a successful project. The crew did a great job with the installation - they were prompt, pleasant and professional. They were very conscientious and clearly took a lot of pride in what they were doing. It seemed to be as important to them as it was to me that the job was done right. I appreciated their attention to detail as well as their suggestions that improved the installation as it was being completed. Please thank your crew for a job well done. It was a pleasure to do business with your company and your team made my project go as smoothly as possible. I certainly would recommend Nova Basement Systems to others who may be dealing with similar construction projects.