Testimonials

Testimonials for Nova Basement Systems

"I chose Nova because of a neighbor's recommendation."
Dennis L. of Vandalia, MI
Tuesday, May 14th
"Thank you for your advice."
Tonya H. of Vandalia, MI
Tuesday, June 2nd
First of all, I want to tell you how impressed I am with Nova Basement Systems. From the receptionist who first represented your company in a very kind, professional manner, to your estimator, Mike. He took so much time helping me understand the whole process of waterproofing our basement. The book, "Dry Basement Science", was just amazing. I highly recommend your company and have already started passing your name on to others. Please know how much I appreciate all the time you devoted to me. I know Nova Basement Systems will go far, just by how your employees are so honest and caring. Once again, thank you so very much.
Lorie C. of Mishawaka, IN
Wednesday, September 4th
I am very satisfied with the installation of CleanSpace and the closing of the vents. I went into the area when it was 10 degrees outside and found it comfortable. And I only had a sweatshirt on. A few thoughts during the installation process: 1. When the workers showed up the first day, I asked who the contact person would be. Nathan told me that he was that person. I would have been a little more at ease if a senior manager would have let me know that-perhaps giving assurance that Nathan was highly qualified to do the job, despite his young age. This is no reflection on Nathan who seemed to be capable and professional. 2. The booklet "CrawlSpace Science" points out that the 20-mil product is used on the walls. I questioned Nathan about the much lighter wall covering that was used. It might have been a good idea, if you don't use the 20-mil product on the walls, if you would make that clear to the customer. Perhaps Phil did tell me that at the time of our estimate, but I don't recall. 3. Phil and I gave some attention to the existing insulation on the walls, but didn't talk about the existing 6-mil product on the floor. I thought it was to be removed but Nathan said it will act as another desirable layer. That makes sense and certainly helps to keep the CleanSpace cleaner during the installation. Despite what you might think by now, I am well-satisfied with the finished job and would add that the booklet sent to me was an effective marketing tool. I read it twice and consider it as informative as the salesman. I've shared it with my neighbor. The area where we live, is a target-rich area for your service since there are no basements due to the high water table. I don't think there is any slab construction here. There are three different associations: carriage houses, town houses, and condos. Just this morning, my wife and I listened to a home improvement program and the subject of dirt crawl spaces came up. The "expert" didn't give good advice since he didn't mention closing the vents, installing CleanSpace and have a suitable dehumidifier. He focused on wall insulation with just a mention of covering the dirt. I thought I could have given the lady better advice, thanks to Nova Basement Systems.
Jim C. of Mishawaka, IN
Tuesday, November 15th
I am happy with the work that they did on my basement.  I like that they kept me informed during the process.  True gentleman.  Thank you!  We chose Nova because of the way you guys talked and explained things to me.  They didn't just come out and just give me numbers and tell me what i need.  He gave me options and explained everything to me.
Alaynna G. of Mishawaka, IN
Monday, August 29th
I give Nova and excellent rating from start to finish.  Have already recommended Nova to friends.
Sandy H. of Mishawaka, IN
Monday, November 14th
Testimonial Photo by Patti B.
"We were very impressed with all the phases of your company:  From the office personnel, estimator, and to the installers.  All of them were very professional given the contact we had with each group.  We were referred to your company by our son, who hired NOVA to correct his basement issues."
Patti B. of Mishawaka, IN
Tuesday, November 1st
"The crew was very respectful to finish the job on the price that was quoted."
Kara R. of Mishawaka, IN
Thursday, March 28th
"I am very impressed with all the facets of Nova Basement Systems operations, including the estimating, scheduling and workmanship.  I chose Nova because of their honesty."
Jim K. of Mishawaka, IN
Friday, October 17th
"We are very satisfied with Nova."
Alan B. of Mishawaka, IN
Tuesday, April 24th
"Great experience."
First Apostolic C. of Mishawaka, IN
Thursday, April 4th
Testimonial Photo by Rita B.
"Thank you Josh and Jason!  And all of the staff!  We chose Nova over other companies because of positive reviews , staff, friendliness, and trustworthy."
Rita B. of Mishawaka, IN
Friday, April 9th
"Job very well done."
Mary Ann R. of Mishawaka, IN
Wednesday, October 17th
"I chose Nova for no particular reason, but the service is EXCELLENT.  If I should need anything in the future, I will call on you!!"
Harriet W. of Monterey, IN
Wednesday, November 16th
"Repeat satisfied customer."
Carl P. of Lakeville, IN
Thursday, August 9th
Total testimonials : 887

our service area

We serve the following areas

IndianaMichigan Our Locations:

Nova Basement Systems
2465 N State Road 39
La Porte, IN 46350
1-574-633-1323
Service Area
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